Frequently Asked Questions
For families struggling with serious illness, hospice care means that you are never alone. If you do not see the information you need here, you can call us with any question, 24 hours a day at 844.422.3648.
- Will Trustbridge provide masks and hand sanitizers to families who have patients in hospice care?
- Should I wear a mask when visiting with my loved one?
- My hospice nurse is not wearing a mask. Is this okay?
- Trustbridge offering a coronavirus test to our patients for coronavirus?
- Is Trustbridge screening patients for coronavirus?
- What should I do if my loved one in hospice care develops a fever AND symptoms of lower respiratory illness (e.g., cough, shortness of breath)?
- I want to transfer my loved one to a hospital, E.R., urgent care center, or doctor’s office—what should I do?
- Can I visit with my loved one who is a patient at the Gerstenberg Center in West Palm Beach or the Hospice by the Sea Boca Raton Care Center?
- Can I visit with my loved one who is a patient in a Trustbridge hospice care unit at an area hospital or John Knox Village?
- What is hospice in the home?
- What is a palliative care doctor?
- What is the difference between palliative care and hospice care?
- Who pays for hospice?
- How does hospice work with my insurance?
- Who can receive hospice care?
- Does a Hospice patient need to be "homebound?"
- Can hospice patient who shows signs recovery be returned regular medical treatment?
- How can I live without my partner? I can't go on.
- It is has been years since my loved one's death. Why don't I feel better?
- My counselor seemed to help in the beginning but now it feels like a waste of time. I still feel like I'm down, so should I quit therapy?
- My best friend, who was there for me before my beloved died, no longer talks to me or avoids me. Why can't my friend support me?
- My doctor or therapist wants me to take medication and I don't want to. What should I tell them?
- I made financial commitments after my loved one's funeral and now I'm having second thoughts. I don't want to disappoint anyone. How can I get out of this?
- My in-laws aren't nice to me. I'm grieving and they rarely reach out to me. When they do, it is because they want something. I can't take it. Why do they act like this?
- I made mistakes that are linked to my grief. I wasn't in my right mind. How do I take corrective action?
- I feel all alone. Even in my support group, I feel like no one understands me. Will anyone ever understand me?